Tree Services in Jacksonville and Beyond

A qualified crew should plan the move route, protect surrounding landscaping, and handle root ball preparation with care. Ask about licensing and insurance, including workers’ compensation coverage, and request a written estimate that lists the scope and cleanup steps. Black Creek Tree Co. is fully licensed and insured with workers’ compensation coverage for all tree service crews.

Scheduling depends on palm size, access, and how soon we can complete a site visit. Many relocations can be planned promptly after the estimate, with services typically available Monday through Friday and Saturday by appointment. If you have a time-sensitive situation, contact us and we will confirm the earliest available window.

Before service day, you should clear the work zone as much as possible and make sure gates and access points are open. If there are irrigation lines, low-voltage wiring, or nearby structures, point them out during the site visit so the crew can plan around them. We will also confirm the destination planting spot and any staging areas needed.

If we discover access issues, ground conditions, or a better planting position, we will pause and confirm the adjustment with you before proceeding. That is how we prevent avoidable damage and scope mistakes. You will receive an updated explanation of what changed and how it affects the timeline or work steps.

Yes, we provide guidance on aftercare and we stand behind our workmanship for the relocation process. Because palms are living plants, results depend on factors like palm health, root disturbance, and watering conditions after planting. We will review realistic expectations during your estimate so you know what to watch for after the move.

You should expect debris removal and a final cleanup of the work zone after the palm is replanted. The estimate includes a clear debris handling plan so you know what will be hauled away and what will be left for you. Our crews also protect lawns and hardscape as they work, then complete a final review with you.